
FAQ
Straight answers for UK collectors. No Discord chaos required.
What is StockRadar UK?+
A calm restock radar for UK Pokémon TCG collectors. You watch the products you want. Restock pings go to Discord or Telegram when a real UK buy page is freely buyable. Email is optional if you add an address. We never auto-buy.
Is this free?+
Yes. The free watchlist includes up to 5 product watches, 10 free-tier majors (Smyths Toys, Argos, GAME, Amazon UK, John Lewis, Tesco, Asda, The Entertainer, TG Jones, Sainsbury's). Restock pings go to Discord or Telegram when a real UK buy page is freely buyable. Email is optional if you add an address. Plus is optional (£4.99/mo or £39.99/year) for specialist shops, unlimited watches, paste buy URLs, local Smyths, and RRP-only. 7-day Stripe trial (card required).
Can I try Plus before paying?+
Yes. Stripe Checkout includes a 7-day trial. A card is required. Cancel in your watchlist before day 7 and you are not charged. The free watchlist stays free if you never upgrade.
Do you auto-buy or check out for me?+
No. StockRadar never buys products for you, never checks out, and never automates carts. You get a link, open the shop yourself, and decide. Built for collectors.
How is this different from Discord restock channels?+
Public Discord channels ping every restock for everyone. StockRadar is a private watchlist: only the products you watch. Restock pings go to Discord or Telegram when a real UK buy page is freely buyable. Email is optional if you add an address. We also refuse to mark search or category pages as in stock. Green means a real buy page looks freely buyable.
Why do some shops say “search only”?+
Search and category pages often show “Add to basket” for other products. We refuse to mark those as in stock. Green only appears on verified product buy pages where the main product looks freely buyable. Prefer shops marked ok.
What does green “in stock” mean?+
Best-effort: the product page’s primary buy button / stock signal looks freely buyable (not invite-only, not related-product noise). Always open the shop and confirm before you travel or pay. Stock moves fast.
How do I connect Telegram?+
Open your watchlist → Connect Discord or Connect Telegram → follow the on-screen steps. Restock pings go to Discord or Telegram when a real UK buy page is freely buyable. Email is optional if you add an address.
Which shops do you track?+
We track 25 UK shop brands: Smyths Toys, Argos, GAME, Amazon UK, John Lewis, Tesco, Asda, The Entertainer, TG Jones, Sainsbury's, plus specialist shops on Plus (Magic Madhouse, Chaos Cards, Zatu, and more). Full Free/Plus badges on shops we track. Some sites block automated checks. We leave those unknown rather than faking stock.
Why is Amazon sometimes “invite” not in stock?+
Hyped TCG on Amazon UK often uses Request invite, not open basket. That is useful to know, but it is not freely buyable stock — we will not mark it green as open cart.
How fast are alerts?+
We scan on a short schedule (about every few minutes). Plus aims for faster notice; free may include a short delay. There is also a cooldown so the same product does not spam you. Radar sweep is optional — the background worker handles normal restocks.
Do you sell cards or take my card details?+
We do not sell TCG product. Paid Plus is handled by Stripe — card details go to Stripe, not our server.
Something looks wrong on a listing?+
Use report / paste the correct buy URL in your watchlist (Plus for custom URLs). Honest mistakes happen when shops change HTML. We prefer unknown over a false green.
How do I cancel Plus?+
Open My den and tap Manage billing (Stripe customer portal), or follow how to cancel Plus. No extra fee. 14-day cooling-off applies to the paid digital subscription. Cancel during the 7-day trial and you pay nothing.
Where is privacy / terms?+
Read our privacy policy, terms of use, and refunds / cancellation. Plus billing goes through Stripe; we do not store full card numbers.
How do I delete my account?+
Log in → Den → Settings → Delete account. Enter your password and confirm. Cancel Plus in Stripe first if you pay, so you are not billed again.
How do I report a bug or wrong stock?+
Use the feedback / support form or email [email protected]. Choose a category (e.g. wrong stock / alerts), describe what you saw, and optionally paste the page URL. We prioritise false greens.